Patient care representative

Patient Care Specialist - PART TIME (Onsite – Kenya)
We are looking for
a Patient Care Speciali
st to provide exceptional patient support while ensuring compliance wit
h OSHA and HIPAA regulatio
ns. This role focuses on delivering a seamless patient experience through effective communication, accurate scheduling, and strong attention to detail
**.
Key Responsibilit**
ies
Provide empathetic, professional patient sup
portManage appointment scheduling, including calendar optimization and double-booking when ne
ededMaintain accurate patient records in EHR/EMR sys
temsHandle calls, emails, and patient inquiries efficie
ntlyVerify patient information and pre-visit requirem
entsDe-escalate concerns with a patient-first appr
oachCollaborate with clinical and administrative t

**eams
Require**
ments1 year or more of proven experience in call ce
nter (
must)Experience with EHR/EMR systems and medical schedul
ing (p...