Found Description
About Winona
Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world‑class care via a fully vertically integrated business model.
About the role
Winona is seeking a full‑time, remote Patient Care Representative to be the frontline of our customer experience. In this vital role, you'll act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging issues for Winona's customers.
Seniority Level: Entry‑Mid Level
Responsibilities
- Answering patient inquiries about Winona’s products and services through text message, email and phone calls.
- Making inbound and outbound calls to answer questi...