Found Description
About the Role
A short paragraph summarizing the key role responsibilities.
Responsibilities
- Answer inbound patient calls in English and Spanish.
- Coordinate patient intake, scheduling, and follow-up appointments.
- Guide patients through the preoperative medical clearance process.
- Coordinate laboratory orders and diagnostic testing.
- Prepare and manage medical documentation and physician notes.
- Maintain accurate patient records and update appointment statuses.
- Communicate with patients, healthcare providers, and referral partners.
- Monitor emails and manage administrative workflows.
- Ensure HIPAA compliance and confidentiality at all times.
Qualifications
- Fluent in both English and Spanish.
- 4+ years of experience in telehealth, patient care coordination, or healthcare support roles.
- Previous healthcare, medical office, pa...