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Patient Care Coordinator

Snapscale

mérida, yucatán, Mexico Full-time June 14, 2026

Found Description

Healthcare Virtual Assistants Wanted? Onsite – Mérida, Mexico Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long‑term onsite role focused on patient care and operational excellence.

What You’ll Do

  • Answer inbound patient calls
  • Schedule and confirm appointments
  • Navigate EMRs
  • Verify insurance benefits (VOB)
  • Support prescription refill workflows

Who We’re Looking For

  • Experience in a clinic, doctor's office, or hospital
  • Familiarity with medical terminology and medical billing (plus)
  • Proficient in English (B2 or higher) and Spanish
  • High‑end customer service professionals with excellent phone presence
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Proficiency in using healthcare management software
  • Abil...

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