Patient Care Coordinator (Mérida)

Healthcare Virtual Assistants Wanted? Onsite – Mérida, Mexico

Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long‑term onsite role focused on patient care and operational excellence. Immediate positions available for qualified candidates.

What You’ll Do

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Who We’re Looking For

• Experience in a clinic, doctor's office, or hospital
• Familiarity with medical terminology and medical billing is a plus
• Proficient in English (B2 or higher) and Spanish
• High‑end customer service professionals with excellent phone presence
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficiency in us...