Patient Care Consultant in Surgery Practice

Join our leading plastic surgery practice as a Patient Consultant focused on patient education and care coordination. This full-time, on-site role involves managing patient inquiries and conducting consultations.
As a Patient Consultant, you'll be the first contact for patients seeking care at our facility. You must have at least five years’ experience in a patient care context, preferably in medical or aesthetic services. Beyond interpersonal skills, ensuring smooth patient flow and communication with the surgical team is key.
Key Responsibilities:
• Welcome patients and handle inquiries through various channels
• Build rapport and gather critical patient information
• Conduct initial assessments and consultations
• Discuss payment options with patients and assist financially
• Coordinate schedules and maintain patient records
Requirements:
• Minimum of five years in a patient care role
• Background in medical, aesthetic, or luxury service environments