Found Description
The Patient Advocate is responsible for retaining client loyalty and referrals by consistently delivering clear, efficient and valuable support to all callers while providing communication with Adjusters and Nurse Case Managers in order to establish a best-in-class customer experience.
The Patient Advocate is further responsible for lending support, guidance and positivity toward all patients and clients alike while using the collaborative power of team work to achieve common goals and maintain desired results.
The ideal Patient Advocate is someone who strives to be empathetic and passionate in their work with patients while accomplishing their objectives for the success of the business.
Primary Duties & Responsibilities
- Make outbound calls to schedule patients in a timely manner to ensure that internal and external metrics are met.
- Understand MedRisk’s interdepartmental procedures, policies and comply with them
- Meet MedRisk’s ...