Passenger Experience Representative at Pearson

Become a Passenger Experience Representative with Dexterra Group at Toronto Pearson International Airport, where your role will focus on managing queues and enriching passenger interactions.
As a Passenger Experience Representative, your primary responsibilities will include assisting passengers with entry validation and directing them through various systems. You'll be pivotal in ensuring that each passenger encounter is memorable and positive, while efficiently managing the flow of individuals in restricted areas of the airport. Your interaction with passengers will embody the welcoming spirit essential to their travel experience.
Key Responsibilities:
• Welcome passengers with a courteous greeting
• Validate travel documents and assist with kiosks
• Control passenger movement in designated areas
• Prepare incident reports for safety concerns
• Manage stanchions to maintain orderly queues
Requirements:
• Minimum 18 years of age
• Proficient in spoken Fre...