The Opportunity
Accountable for ensuring that all parts requests are handled in a timely and effective manner; supervises parts representatives and shipping/receiving staff to maximize productivity and efficiency in order to meet targets and customer requirements.
The Role
Provide day-to-day operational support for parts sales activities.Execute initiatives that support long-term operational excellence and improve efficiency, including warranty programs and branch parts operations.Supervise parts representatives to ensure sourcing efficiency, profitability, and high levels of customer service.Provide coaching and training to parts representatives to support performance and development.Collaborate with customers, and suppliers, to fulfill parts orders and respond to inquiries within cost and service expectations.Be an integral part of internal leadership teams to work on large servi...