Found Description
Goodweek is the partner-led AI Management Platform built exclusively for Managed Service Providers (MSPs) to deploy to their clients. We give MSPs a secure, governed, multi-model AI workspace with 40+ bidirectional integrations, SOC 2 certification, GDPR compliance, and 100% tenant isolation: the platform infrastructure they need to turn AI from a SKU they resell into a packaged, recurring service line they admin, bill, and support.
MSPs use Spaces (team-scoped AI workspaces), Actions (reusable prompt/markdown playbooks that turn repeatable workflows into one-click flows), Knowledge Bases, and a Governance Dashboard to deliver Foundation, Advantage, and Outcomes-tier services to their clients.
The role
As Goodweek's Partner Support Manager, you'll be the first point of contact for our MSP partners , handling inbound operational support requests, troubleshooting reported issues. You'll qualify each request, gather all the information needed for reso...