Found Description
Partner Operations Manager, APAC (LIVE & Monetization)
Location: Pasig
Team: Global Operations
Employment Type: Regular
Job Code: A
Responsibilities
- Vendor Operations Management
- Own end‑to‑end operational delivery of Live Content Moderation across assigned vendor partners, ensuring SLA compliance for response time, accuracy, and throughput.
- Design and implement vendor operating cadences including partner huddles, weekly business reviews, and monthly strategic planning sessions.
- Monitor real‑time moderation queues and escalation pathways; proactively identify and resolve operational bottlenecks, capacity gaps, and quality drift.
- Coordinate queue go‑live activities with stakeholders ensuring vendors are capacity‑ready, trained, and reporting is configured prior to launch.
- Develop and maintain vendor playbook documentation covering operational procedures, escalation pr...
Ready to Apply?
Submit your application for Partner Operations Manager, APAC (LIVE & Monetization) Global Operations Pasig Regular at ByteDance
Apply Now