Part Time Member Services Representative

Become the friendly face of Coast Capital as a Part Time Member Services Representative at the Guildford Branch. This role combines customer service, financial advice, and proactive member engagement to create impactful relationships.
As a part-time Member Services Representative, you will work 15 to 30 hours weekly, focusing on delivering exceptional experiences and aiding member financial well-being. You will actively listen to their needs, educate them about services, and resolve banking issues effectively. Your role is pivotal in contributing to a friendly atmosphere and ensuring members feel valued at Coast Capital.
Key Responsibilities:
• Exhibit Coast Capital values to connect with members
• Build relationships through attentive listening and assistance
• Proactively educate members on online and mobile banking
• Identify opportunities for additional member services
• Ensure compliance with identity verification and financial regulations
Requirements:
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