Part Time Customer Service Ambassador

We are currently seeking a high calibre professional to join our team as a Part Time Customer Service Ambassador.

In this role you will:

• Delivering excellent level of customer service at branch
• Acting as the first contact point of customers in a warm and caring manner to ensure their journey with HSBC is highly satisfied
• Acting as a bridge between branch staff and customers from the ethnic minority community
• Connecting with customers who may speak one or more different languages (e.g. Hindi, Urdu, Punjabi, Nepali etc.) and helping them with their needs
• Understanding customers' needs and directing them to the right area of the branch to ensure their needs are ful...