Part-Time Customer Service Agent PointsBet (Winnipeg)

Elevate customer interactions as a Part‑Time Customer Service Agent at PointsBet Canada. Deliver friendly support across Sportsbook and Casino offerings with a focus on excellence and compliance.

As a key member of PointsBet Canada's Customer Operations team, you'll be dedicated to resolving inquiries and enhancing customer experiences. This role requires a customer‑focused mindset and the ability to navigate challenges using strong communication skills. Your contributions directly impact customer satisfaction and the overall integrity of our gaming experience.

Key Responsibilities

• Provide timely support via live chat and email.
• Assist customers with account inquiries and gameplay questions.
• Resolve issues while ensuring compliance with standards.
• Deliver empathetic customer experiences that reflect our brand.
• Document interactions accurately for quality assurance.

Requirements

• Experience ...