Part Time Customer Care Representative (Hermosillo)

Job Title: Customer Care RepresentativeLocation: Av.P.
o Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, ***** Hermosillo, Son.Company: ListenTrustAbout Us: Join our dynamic team dedicated to providing exceptional support for our client, ListenTrust.
We pride ourselves on fostering a collaborative and customer-focused work environment.Key ResponsibilitiesRespond promptly to customer inquiries and provide accurate informationProcess refunds, cancellations, and subscriptionsDocument customer interactions and update recordsResolve issues and address billing inquiriesMeet key performance indicators (KPIs) and adhere to campaign guidelinesQualificationsMinimum 6 months of customer service experienceStrong communication skills and a customer-focused mindsetAbility to handle a moderate-to-high volume of inquiriesHigh emotional intelligence and problem-solving skillsProficiency in digital tools and excellent verbal communicationi> Typing speed of***** words per mi...