Found Description
Job Title: Customer Care Representative
Location: Av.P. o Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, ***** Hermosillo, Son.
Company: ListenTrust
About Us: Join our dynamic team dedicated to providing exceptional support for our client, ListenTrust. We pride ourselves on fostering a collaborative and customer-focused work environment.
Key Responsibilities- Respond promptly to customer inquiries and provide accurate information
- Process refunds, cancellations, and subscriptions
- Document customer interactions and update records
- Resolve issues and address billing inquiries
- Meet key performance indicators (KPIs) and adhere to campaign guidelines
- Minimum 6 months of customer service experience
- Strong communication skills and a customer-focused mindset
- Ability to handle a moderate-to-high volume of inqui...
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