Oxilio Technical Client Solution Expert

Transform client experiences as a Technical Client Solutions Expert at Oxilio. This role involves engaging with exciting projects in a hybrid work environment, focusing on technology integration.
Oxilio seeks a proactive and well-organized bilingual applicant to contribute technical expertise in the contact center industry. You will collaborate on scripting, optimize call flows, and implement AI functionalities within client systems. This position is ideal for someone who thrives in a collaborative atmosphere and is eager to enhance their technical skill set.
Key Responsibilities:
• Develop and optimize scripts for call flow
• Set up satellite solutions tailored to client needs
• Implement AI enhancements in client environments
• Integrate distinct platforms through APIs
• Diagnose issues and provide specialized tech support
Requirements:
• DEC or Bachelor’s degree in IT or related area
• 0 to 4 years of experience in tech
• Proficient bilingual communi...