Found Description
Step into a rewarding role as the Overnight Guest Services Manager at Sun Peaks Grand Hotel & Conference Centre. Focus on delivering outstanding guest services while managing night operations efficiently.
This role requires a proactive individual with experience in front desk operations and guest relations. Your ability to manage a diverse team and create an inviting atmosphere will be essential to maintain high standards throughout the night shift.
Key Responsibilities:
• Assure quality check-in and check-out processes for guests
• Coordinate key distribution and guest arrival preparations
• Manage daily audit functions and revenue tracking
• Anticipate guests' needs and resolve any concerns
• Serve as the focal point in the lobby for guests and staff
Requirements:
• Minimum 1 year in front desk and supervisory roles
• Post-secondary qualification in hospitality or related areas
• Proficient in Microsoft Office and Opera software
• Strong written an...
This role requires a proactive individual with experience in front desk operations and guest relations. Your ability to manage a diverse team and create an inviting atmosphere will be essential to maintain high standards throughout the night shift.
Key Responsibilities:
• Assure quality check-in and check-out processes for guests
• Coordinate key distribution and guest arrival preparations
• Manage daily audit functions and revenue tracking
• Anticipate guests' needs and resolve any concerns
• Serve as the focal point in the lobby for guests and staff
Requirements:
• Minimum 1 year in front desk and supervisory roles
• Post-secondary qualification in hospitality or related areas
• Proficient in Microsoft Office and Opera software
• Strong written an...
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