Outpatient Operations Manager, Process Improvement

Tan Tock Seng Hospital seeks an experienced Operations Specialist to support day-to-day outpatient clinic operations, focusing on improving patient flow and service quality across Specialist Outpatient Clinics. You will partner with clinicians, nurses and PSAs to identify gaps and implement actionable improvements.

The role involves standardising workflows, monitoring KPIs, and coordinating across teams to ensure timely and consistent service delivery.