Found Description
Key Responsibilities
- Oversee and ensure the smooth day-to-day operations of the outlet, demonstrating the ability to perform and guide team members in all operational functions, including food and beverage preparation, dessert preparation, cashiering, and customer service.
- Deliver exceptional customer experiences by maintaining high service standards, proactively addressing customer enquiries and feedback, and resolving issues in a professional and effective manner to achieve customer satisfaction.
- Maintain the highest standards of cleanliness, hygiene, and overall store presentation in compliance with company policies and food safety regulations.
- Monitor inventory levels, conduct stock control, and coordinate goods ordering to ensure adequate supplies and minimise operational disruptions. The role may occasionally require handling and moving stock or heavy items.
- Optimise the utilisation of manpower and operational resources to ...