Outbound Call Center Director — Solar Appointments

Link-Worldwide is seeking an experienced Call Center Director to lead outbound operations from our Guadalajara headquarters. The role involves building and scaling the call center team, fostering a culture of accountability, and designing operational processes for success.

The ideal candidate has over 5 years of experience in leading outbound call center operations with a focus on appointment setting and sales campaigns targeting the US market. An ability to analyze KPIs and optimize performance is crucial for success.