Found Description
Join Ericsson Canada Inc. as a Senior Product Support Professional in Ottawa, focusing on RAN technical solutions. Your role will enhance customer engagement through expert troubleshooting and collaboration.
As part of the RAN Software & Compute Platforms Engineering team, you will provide hands-on technical support, ensuring effective communication across various development teams. Your skills in identifying faults and innovative problem-solving will play a key role in delivering superior customer solutions and driving technical task forces.
Key Responsibilities:
• Drive integration activities within teams
• Foster collaboration to enhance customer-focused design
• Provide on-site and remote technical support
• Lead major improvement and knowledge sharing initiatives
• Engage in AI/ML workflows for efficiency
Requirements:
• Proven RAN troubleshooting experience in field/testing
• Bachelor’s degree in relevant engineering field
• Experience in cloud se...
As part of the RAN Software & Compute Platforms Engineering team, you will provide hands-on technical support, ensuring effective communication across various development teams. Your skills in identifying faults and innovative problem-solving will play a key role in delivering superior customer solutions and driving technical task forces.
Key Responsibilities:
• Drive integration activities within teams
• Foster collaboration to enhance customer-focused design
• Provide on-site and remote technical support
• Lead major improvement and knowledge sharing initiatives
• Engage in AI/ML workflows for efficiency
Requirements:
• Proven RAN troubleshooting experience in field/testing
• Bachelor’s degree in relevant engineering field
• Experience in cloud se...
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