Found Description
Join Ziff Davis as a Technical Account Manager, serving Ottawa's enterprise clients. Lead technical implementations and foster strong client relationships to drive account success and revenue growth.
In this immersive role, you will act as the single point of contact for high-value clients, bridging their technical needs with business goals. Your expertise will guide clients through onboarding, training sessions, and technical escalations while aligning closely with sales teams to ensure long-term success and renewals.
Key Responsibilities:
• Ensure seamless sales transitions post-contract signing
• Oversee technical onboarding and integration testing
• Deliver customized product walkthroughs to clients
• Manage technical escalations efficiently
• Coordinate closely with support for high-priority issues
Requirements:
• 3–5+ years in technical client-facing roles
• Proficient in RESTful APIs and troubleshooting
• In-depth knowledge of deliverability conc...
In this immersive role, you will act as the single point of contact for high-value clients, bridging their technical needs with business goals. Your expertise will guide clients through onboarding, training sessions, and technical escalations while aligning closely with sales teams to ensure long-term success and renewals.
Key Responsibilities:
• Ensure seamless sales transitions post-contract signing
• Oversee technical onboarding and integration testing
• Deliver customized product walkthroughs to clients
• Manage technical escalations efficiently
• Coordinate closely with support for high-priority issues
Requirements:
• 3–5+ years in technical client-facing roles
• Proficient in RESTful APIs and troubleshooting
• In-depth knowledge of deliverability conc...
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