Found Description
Amazon opened its virtual doors in 1995 and strives to be the world's most customer‑centric company where customers can find and discover anything they might want to buy online.
The On‑the‑Road (OTR) Manager I serves as the operational backbone of end‑to‑end last mile delivery within a Delivery Station. This role owns the complete OTR process, from route planning through final‑mile execution, ensuring packages reach customers safely, efficiently, and on time. The OTR Manager I is directly responsible for managing delivery efficiency, optimizing the number of routes dispatched, and driving cost‑per‑shipment reductions while maintaining the highest standards of service quality. The OTR Manager I is accountable for achieving operational Key Performance Indicators (KPIs) and cost goals outlined in the strategic plan, including On‑Time Delivery rates, Delivery Success Rate (DSR), route density optimization, and Deliveries Per Hour. The overriding goal is to maximize customer s...