Found Description
Position Purpose
Managing customer orders and customer enquiries while highly driving efficiency and accuracy
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This position is responsible fo
- r…
Timely and accurate entry of Orders into SAP to ensure customer satisfact - ionSupport customer order queries across all ordering method types (phone, email, web portal and E
- DI)Meet set KPIs ensuring all performance targets are achie
- vedIdentify and help drive business opportunities to improve efficiency and service with our customers, internal business and stakehold
- ersAttending to Inbound calls and emails in a prompt and professional man
ner
Key Accountabili
- ties
Support strategies, processes, systems use, procedures and schedules to enhance customer service capability whilst ensuring costs stay within budgeting restr