Found Description
Enhance customer satisfaction as an Order Management Specialist at Spin Master by expertly managing orders from receipt to delivery, using top-tier SAP systems.
As a vital team member, you will manage orders timely and accurately, supporting clients through proactive communication and efficient problem-solving. Work collaboratively with teams across Supply Chain and Sales to improve the order-to-cash process, ensuring a seamless customer experience.
Key Responsibilities:
• Oversee customer orders within established 48-hour deadlines
• Communicate effectively about service issues as they arise
• Navigate SAP and third-party systems for order tracking
• Collaborate with stakeholders to resolve compliance issues
• Maintain regular communication with various internal teams
Requirements:
• Previous experience in a CPG or Retail setting
• Proficiency in SAP as a Tier 1 ERP system
• Demonstrated accuracy in managing transactional data
• Effective stakeholde...
As a vital team member, you will manage orders timely and accurately, supporting clients through proactive communication and efficient problem-solving. Work collaboratively with teams across Supply Chain and Sales to improve the order-to-cash process, ensuring a seamless customer experience.
Key Responsibilities:
• Oversee customer orders within established 48-hour deadlines
• Communicate effectively about service issues as they arise
• Navigate SAP and third-party systems for order tracking
• Collaborate with stakeholders to resolve compliance issues
• Maintain regular communication with various internal teams
Requirements:
• Previous experience in a CPG or Retail setting
• Proficiency in SAP as a Tier 1 ERP system
• Demonstrated accuracy in managing transactional data
• Effective stakeholde...
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