Order Management Specialist Role

Join Techo-Bloc as an Order Management Specialist, focusing on impeccable order handling and superior customer service. Engage with dealers across North America in a dynamic work environment.
Techo-Bloc, a reputable North American distributor and manufacturer, is on the lookout for an Order Management Specialist. This role is pivotal in ensuring accurate order processing and providing timely follow-ups to dealers. Your organizational and problem-solving skills will be essential as you navigate a variety of inquiries and contribute to operational excellence.
Key Responsibilities:
• Handle customer orders through different platforms
• Address product availability questions and offer alternatives
• Resolve open order issues efficiently
• Own requests from initiation to resolution
• Work with internal departments to optimize service processes
Requirements:
• Bilingual in French and English
• 3+ years’ experience in landscaping or similar fields
• 1–3 years’...