Found Description
Position: Order Management Specialist
Work setup: Night shift | Hybrid
Location: Eastwood, Quezon City
Position Summary
The Order Management Specialist plays a vital role in fostering genuine, long-term client relationships, going beyond transactional interactions to become a trusted partner. Working closely with Account Managers, this offshore role based in the Philippines through MicroSourcing is responsible for driving customer satisfaction, supporting revenue growth, and ensuring the accuracy and timeliness of purchase orders, shipments, and related documentation.
Role Level
- Intermediate to early Senior level (1–5 years experience)
- End-to-end ownership of inbound and outbound order flows
- Managing multiple concurrent transactions with strong prioritization and coordination
- Exercising independent judgment in identifying and preventing processing risks and delays
- Operating with high executi...