Order Management Representative German / Dutch speaking

Applied Medical

Amersfoort, Utrecht, Netherlands Full-time June 30, 2026

Found Description

Responsibilities

Answer incoming phone calls and emails from customers regarding shipments and invoices

Process and manage in SAP the daily customer order flow coming in through different channels ( EDI, email, Esker, fax, phone)

Collect and analyze delivery reports from logistic service providers

Communicate with internal departments including Warehouse, Finance, Master Data, and Credit Control to investigate and resolve customer disputes

Follow Standard Operating Procedures (SOP) and Quality Processes

What you bring

Fluent oral and written communication skills in English, German and / or Dutch, Polish is a plus

1-3 years of relevant experience in a similar (Customer Service) position

Good knowledge of MS Office and Windows-based computer applications

Experience with SAP is preferred

Excellent administrative and communicative skills

What we offer

An in...

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