Order Management Representative

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

The Order Management Representative is responsible for processing and managing customer orders accurately and efficiently from entry to delivery. This role ensures a smooth order lifecycle by coordinating with internal departments and providing excellent customer service.

Responsibilities:

• Process product sales orders accurately according to standards.
• Liaise with the Regional Sales Managers, the Client Success team, the Production & Shipping teams as well as our Distributors & Customers.
• Resolve concerns for our internal and external customers.
• Provide information to our customers via e-mails and phone-calls in a proactive...