Order Management Executive

• Location: Nishat Chunian Limited Head Office
• Experience required: 3 years
• Education required:BBA
• End Date:

Job Description

• Process and dispatch online orders accurately and within SLA
• Manage omnichannel fulfilment flows — ship-from-warehouse, ship-from-store, and click-and-collect (in-store pickup)
• Keep inventory synced and accurate across the online store and retail branches through the connected system (Odoo / Trade Unleash)
• Book shipments and coordinate with couriers (TCS, Leopards, BlueEx, Trax, and others) for both COD and prepaid orders
• Track dispatches, resolve delivery exceptions, and keep customer support updated on delays
• Process returns and exchanges back into unified inventory, including cross-channel returns
• Allocate stock sensibly between online and retail to prevent overselling and stockouts
• Support COD reconciliation b...