Order Management & Customer Service Associate

Alcon in Malaysia is seeking a Customer Service and Order Management professional to handle end-to-end order processing and provide both technical and non-technical support to diverse customers. You will analyze issues, coordinate with production and distribution, maintain records, and drive improvements across order management, service, and supply chain.

The role requires English plus Cantonese or Mandarin, ERP experience, and a proactive, customer-focused approach in a fast-paced global