Order Management Coordinator

Position Overview

SharkNinja is the maker of class‑leading Shark® vacuums and the innovative line of Ninja® kitchen appliances. As the business enjoys rapid expansion, we are looking for an Order Management Coordinator to join the team and help deliver five‑star products and services to consumers and retail partners. The incumbent will assist with all aspects of SharkNinja’s order management process, provide customer service to our retailers and internal stakeholders, work with 3PLs and transport carriers, and perform general administrative tasks. The Order Management Coordinator will focus primarily on the accurate processing of customer orders for SharkNinja’s major retailers in meeting and exceeding defined objectives in support of Retail Execution Lifecycle and Perfect Order Execution. They will also work closely with Finance and Sales to review, research, and assist in corrective actions associated with retailer chargebacks. The Order Management Coordinator is a va...