Order Management Associate/Analyst - Night Shift

Company Description

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. In the same year, it legally changed its name to Continental Global Business Services Manila Inc., reflecting its global presence as a full‑fledged subsidiary of the ContiTech Division in Continental AG.

GBS Manila is composed of five main work streams, structured to centralize, standardize, and leverage technology with support from the IT group, Continental Business Systems & RPA Competence Center.

It provides end‑to‑end, front‑to‑back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition—all built to meet its customer's needs.

Job Description

• Manage queues and cases (customer orders and inquiries...