Found Description
**POSITION SNAPSHOT**
**Job Title: Order Management Associate**
**Company: Nestlé Business Solutions**
**Location: Cairo, Egypt**
**POSITION SUMMARY**
The Order Management Specialist is responsible for the end‑to‑end execution of Demand Capture, Order Fulfillment, and Billing activities, ensuring high accuracy, timeliness, and adherence to Market and Global Service Level Agreements (SLAs).
The role ensures smooth order flow by managing demand capture (manual and digital), stock allocation, order fulfillment exceptions, billing accuracy, and return/refusal mitigation, while proactively addressing out‑of‑stock risks and customer expectations.
Acting as the primary operational point of contact for customers, the role collaborates closely with cross‑functional stakeholders (Demand & Supply Planning, Logistics, CoC, Finance, and Customer Service) to deliver a customer‑centric experience, drive operational excellence, minimize waste, reduce ...
**Job Title: Order Management Associate**
**Company: Nestlé Business Solutions**
**Location: Cairo, Egypt**
**POSITION SUMMARY**
The Order Management Specialist is responsible for the end‑to‑end execution of Demand Capture, Order Fulfillment, and Billing activities, ensuring high accuracy, timeliness, and adherence to Market and Global Service Level Agreements (SLAs).
The role ensures smooth order flow by managing demand capture (manual and digital), stock allocation, order fulfillment exceptions, billing accuracy, and return/refusal mitigation, while proactively addressing out‑of‑stock risks and customer expectations.
Acting as the primary operational point of contact for customers, the role collaborates closely with cross‑functional stakeholders (Demand & Supply Planning, Logistics, CoC, Finance, and Customer Service) to deliver a customer‑centric experience, drive operational excellence, minimize waste, reduce ...