Order Management Assistant Manager

Assistant Manager, Order Management

Singtel is Asia's leading communications technology group; our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next‑generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand‑new Shared Services Centre.

We are looking for an Assistant Manager, Order Management to lead a team of Service Delivery Officers, ensuring customer orders are processed accurately, efficiently, and in compliance with service level commitments. You will drive operational excellence, manage stakeholder relationships, oversee escalations, and lead continuous improvement initiatives to enhance the customer experience.

Make an Impact

• Lead, coach, and develop a team of Service Delivery Officers to achieve operational and service delivery objectives.
• Set cle...