Order Management Analyst — Customer Experience & Analytics

Johnson & Johnson is hiring for an Analyst, Order Management in Bogotá, Colombia. This role involves direct interaction with customers to ensure high levels of satisfaction and compliance. Responsibilities include managing order requests and implementing process improvements within Customer Service Operations.

Ideal candidates should have a bachelor's degree, strong English communication skills, and the ability to work collaboratively across teams. Experience with Salesforce and SAP is a plus. Join our team committed to excellence in customer support.