Order Entry Specialist

Fulfills the function of preparing jobs with proper orders to go through the production line in a manner that will result in the job passing the first time through, as per the customer’s demand.

Primary Duties and Responsibilities

• Sorts incoming customer orders and establish proper priorities.
• Keys into the systems all required information from work orders (faxes, mail-in, phone-in orders)
• Reviews, edits, and categorizes online orders, confirming proper coding and data accuracy.
• Edits comments to the labs to ensure clear information is transmitted through the lab’s processing system.
• Collects and maintains knowledge of product portfolio and coating combinations.
• Applies any special billing codes to ensure correct billing.
• Archives and processes redoes, assigning proper redo codes.
• Restarts escalated orders after researching and troubleshooting.
• Places frame orders with Frame Su...