Found Description
Title: Oracle Fusion Solution Architect & Managed Services Lead
Experience: 12+ Years
Location: Pune /Hybrid
Role Overview
We are seeking an experienced Oracle Fusion Solution Architect & Managed Services Lead to drive Oracle Cloud ERP Managed Services (AMS/RTB) for a global US-based customer. The ideal candidate will combine strong Oracle Fusion functional and technical expertise with team leadership, service delivery management, and customer-facing responsibilities.
Key Responsibilities
Leadership & Service Delivery
- Lead and manage a cross-functional team of Oracle Functional Consultants, OIC Developers, Reporting Analysts, and Support Engineers.
- Own end-to-end Oracle Fusion AMS delivery, ensuring SLA/KPI compliance and operational excellence.
- Act as the primary customer-facing lead and escalation point for critical incidents and service issues.
- Drive resource planning, team de...
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