Optiom Delivery Operations Analyst Role

Transform chaos into structure as a Delivery Operations Analyst at Optiom. Collaborate across teams, manage backlogs, and create actionable documentation to ensure smooth operations.
At Optiom, a specialty insurance Managing General Agency, the Delivery Operations Analyst plays a crucial role in facilitating effective delivery processes. This position requires at least 2 years of experience in operational coordination within technology or business environments. You will work hands-on with Jira, Azure DevOps, or similar tools, while ensuring that documentation is practical and relevant for all team members.
Key Responsibilities:
• Coordinate operational and delivery work across various teams
• Manage Jira queues and track work items effectively
• Create documentation like SOPs and process maps
• Facilitate release readiness conversations to ensure successful launches
• Clearly communicate and follow up on outstanding issues
Requirements:
• 2+ years in operatio...