Found Description
The Ops Sup Team Lead is an entry-level management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team.
The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes
**Responsibilities**:
- Lead a small team by providing coaching and mentoring
- Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
- Provide regular status updates for all project participants as well as creating presentations for steering committee updates
- Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
- Serve as primary liaison between the key business stakeholder and technology