Operations & Training Team Lead — Coach, Drive Metrics

WNS in the Philippines is seeking a Team Lead or Manager to guide operations teams, monitor performance, and drive results. You will coach subordinates, provide constructive feedback, and ensure monthly deliverables meet targets.

Candidates should have completed at least two years in college and at least two years of relevant experience in Operations, Training or Workforce leadership. Experience in Travel, Healthcare, Insurance or Financial accounts is preferred.