Found Description
Summary of the Role
Develop and deliver training programs on payment processing products, processes and technologies for both internal and external customers. Maintain existing training content and systems resulting from analysis of system development, regulatory mandates and/or payment brand compliance. Provide presentations, demonstrations, advice and consultancy relating to systems and ancillary products. Evaluate to determine if business outcomes have been achieved. Follow up to ensure continuous improvement. Proactively expand existing and build new knowledge.
Responsibilities
- Delivers simple, technical training content and a basic understanding of assigned subject(s) by following the course syllabus with little to no deviation.
- Participates in on‑site client support and training.
- Accompanies/supports higher level trainer/manager as needed.
- Creates and maintains training content and systems resulting from analysis of s...