Operations Team Leader: Call Center Performance & Coaching

Confidential Careers is seeking a Team Leader to manage a team of CSR's in Makati. The role entails overseeing team performance, conducting coaching, and ensuring service levels are met. Ideal candidates should have at least a Bachelor's degree and prior experience in call center operations.

The position requires strong communication skills and the ability to motivate team members. Proficiency in MS Office and call center software is essential for managing tasks effectively.