Operations Team Lead & Performance Coach

Contactpoint 360, located in Bogotá, Colombia, is seeking a Supervisor to oversee and coordinate the activities of agents in both operational and administrative capacities. The role involves ensuring compliance with company policies, clarifying agent queries, and monitoring personnel performance.

The ideal candidate will have strong leadership skills, the ability to suggest operational improvements, and experience in training staff. Join a dynamic team and contribute to the continuous improvement of our campaigns.