Operations Team Lead at Rejuvenation Medical Group

Lead the operations team at Rejuvenation Medical Group, enhancing our customer service experience. With a focus on training and motivating staff, you will ensure the clinic operates smoothly and efficiently.
Rejuvenation Medical Group, a leader in dermatology across Canada, is seeking an Operations Team Lead. This role involves overseeing personnel, fostering a positive work environment, and delivering exceptional service that embodies the clinic's mission. You will also reconcile client accounts, manage patient information, and maintain a tidy reception area to enhance client satisfaction.
Key Responsibilities:
• Coach operations team to meet performance goals
• Provide stellar customer service during client interactions
• Train and evaluate staff to maximize operational efficiency
• Supervise staff scheduling for optimal performance
• Monitor inventory and minimize theft risks
Requirements:
• MOA certification or higher from accredited institution
• 2+ y...