Found Description
Deploy your expertise as an Operations Support Specialist in a 10-month contract role at Source Code on 222 Jarvis St. Focus on application development challenges and enhance contact center solutions like Amazon Connect.
As an Intermediate Systems Administrator, you will tackle complex system inquiries and execute work orders efficiently. Your role involves software upgrades, user access setups, and providing critical tier 2 support through incident ticket resolution. Strong communication skills will be key as you collaborate with internal teams to streamline operations while ensuring consistency and functionality.
Key Responsibilities:
• Monitor and adjust computer workload trends for optimal performance
• Administer systems, setups, and backups for users
• Troubleshoot issues within a 24x7 on-call support environment
• Execute software patches and upgrades in a timely manner
• Manage client interactions to ensure system requirements are satisfied
Requirements:...
As an Intermediate Systems Administrator, you will tackle complex system inquiries and execute work orders efficiently. Your role involves software upgrades, user access setups, and providing critical tier 2 support through incident ticket resolution. Strong communication skills will be key as you collaborate with internal teams to streamline operations while ensuring consistency and functionality.
Key Responsibilities:
• Monitor and adjust computer workload trends for optimal performance
• Administer systems, setups, and backups for users
• Troubleshoot issues within a 24x7 on-call support environment
• Execute software patches and upgrades in a timely manner
• Manage client interactions to ensure system requirements are satisfied
Requirements:...
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