Found Description
Enhance operations and support partners in a hybrid role as an Operations Support Specialist in Toronto. You'll analyze metrics and collaborate with teams to improve efficiency.
This 12-month contract position requires an experienced professional with 1-3 years in operations or logistics. Your expertise in Excel, SQL, and communication will empower you to troubleshoot partner issues and implement process improvements while ensuring a seamless onboarding and delivery lifecycle.
Key Responsibilities:
• Monitor and analyze operational metrics for marketplace health
• Act as an escalation point for high-value restaurant partners
• Identify and improve operational gaps in key processes
• Utilize Excel and SQL for data-driven problem-solving
• Collaborate with cross-functional teams to expand merchant selection
Requirements:
• 1-3 years in operations, customer success, or consulting
• Bachelor's degree in a relevant field
• Advanced skills in Microsoft Excel ...
This 12-month contract position requires an experienced professional with 1-3 years in operations or logistics. Your expertise in Excel, SQL, and communication will empower you to troubleshoot partner issues and implement process improvements while ensuring a seamless onboarding and delivery lifecycle.
Key Responsibilities:
• Monitor and analyze operational metrics for marketplace health
• Act as an escalation point for high-value restaurant partners
• Identify and improve operational gaps in key processes
• Utilize Excel and SQL for data-driven problem-solving
• Collaborate with cross-functional teams to expand merchant selection
Requirements:
• 1-3 years in operations, customer success, or consulting
• Bachelor's degree in a relevant field
• Advanced skills in Microsoft Excel ...
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