Operations Support Specialist in Toronto

Drive operational excellence in the hybrid role of Operations Support Specialist at our Toronto location. Utilize your analytical skills to enhance marketplace health and support key restaurant partners.
This 12-month contract position requires 1 to 3 years of relevant experience in operations or logistics. You will monitor key metrics, support high-value enterprise restaurants, and identify process improvements to increase efficiency. Your analytical expertise in Excel and SQL will help to convert data into actionable insights.
Key Responsibilities:
• Optimize marketplace health by analyzing operational metrics
• Provide escalated support for enterprise and SMB restaurant partners
• Identify and improve operational gaps in delivery lifecycle
• Use Excel and SQL to extract actionable marketplace insights
• Collaborate with cross-functional teams to launch new features
Requirements:
• 1–3 years in operations, logistics, or project management
• Bachelor’s de...