Operations Support Specialist Hybrid Toronto

Optimize marketplace operations as an Operations Support Specialist in a hybrid environment in Toronto, ON. This role focuses on enhancing efficiency and supporting restaurant partners effectively.
This 12-month contract requires 1–3 years of experience in operations, logistics, or project management. You will monitor critical operational metrics, assist restaurant partners, and identify areas for process improvement. Proficiency in Excel and SQL is essential to extract insights that boost effectiveness and collaboration.
Key Responsibilities:
• Monitor delivery times and order cancellation statistics
• Troubleshoot operational challenges for restaurant partners
• Identify and design improvements in processes
• Analyze data with Excel and SQL for actionable insights
• Collaborate with Sales and Marketing teams on features
Requirements:
• 1–3 years of operations or logistics background
• Bachelor’s degree in a related discipline
• Advanced Microsoft Exce...